Dealing with Difficult People reviews

4.7 (108 reviews)
AI summary of reviews

Practical rehearsal of difficult conversations is a standout strength: attendees say the interactive discussions and small-group work help them explore varied situations and apply realistic communication strategies. They value calm, knowledgeable and inclusive trainers who create a safe space, keep sessions well paced and structured, and provide thoughtful materials. The learning builds confidence and offers tools they can use in challenging situations at work.

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Showing 51–60 of 109 reviews

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Really enjoyable session and good, thought-provoking materials and situations.

Karen S · 25 May 2023
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I’ve really enjoyed the course today. Gave me lots of useful info and there were some great talking points

Helen B · 25 May 2023
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A great course which took in to account the individual needs of the attendees to provide a well structured and adaptable learning experience

james R · 16 Mar 2022
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It made me think about dealing with difficult people in a positive way.

Marcia T · 04 Nov 2021
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well presented good atmosphere to learn and develop ideas.

Lee T · 04 Nov 2021
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Really enjoyed that. Very interesting. Excellent speaker.

Stuart P · 04 Nov 2021
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Really pleased I participated in this course as I wasn't overly confident in dealing with difficult people, However the course has made me look at it in a different way and has taught me different approaches to take when it comes to dealing with difficult people and situations in general .

Zoe F · 04 Nov 2021
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Amazing training, thank you

Karen M · 28 Feb 2020
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Great course very beneficial in our line of work

Ainsley C · 28 Feb 2020
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Thank you

Iedda A · 28 Feb 2020
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