Dealing with Difficult People reviews

4.7 (126 reviews)
AI summary of reviews

Practical rehearsal of difficult conversations is a standout strength: attendees say the interactive discussions and small-group work help them explore varied situations and apply realistic communication strategies. They value calm, knowledgeable and inclusive trainers who create a safe space, keep sessions well paced and structured, and provide thoughtful materials. The learning builds confidence and offers tools they can use in challenging situations at work.

Practical techniquesEngaging trainersSafe environment

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Showing 61–70 of 128 reviews

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“

Enjoyable and useful, gave me a new way to frame things which I've sometimes found difficult in and out of work and some concrete ideas to help

Dan S · 01 Jun 2023
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“

Paul is brilliant! He is evidently a well rounded and engaging trainer. Also very calm, knowledgeable, accommodating and intuitive. I enjoyed learning from Paul. Thank you.

Annmarie B · 01 Jun 2023
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“

Very helpful course. Paul is an excellent facilitator and was able to put everyone at ease. Course was comprehensive and well structured.

April M · 01 Jun 2023
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“

Excellent trainer and really informative course.

Dean S · 25 May 2023
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“

Really great course. Very engaging and informative. Learnt a lot and enjoyed the day.

Natasha P · 25 May 2023
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“

Really enjoyable session and good, thought-provoking materials and situations.

Karen S · 25 May 2023
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“

I’ve really enjoyed the course today. Gave me lots of useful info and there were some great talking points

Helen B · 25 May 2023
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“

A great course which took in to account the individual needs of the attendees to provide a well structured and adaptable learning experience

james R · 16 Mar 2022
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“

It made me think about dealing with difficult people in a positive way.

Marcia T · 04 Nov 2021
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“

well presented good atmosphere to learn and develop ideas.

Lee T · 04 Nov 2021
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