Dealing with Difficult People reviews

4.7 (108 reviews)
AI summary of reviews

Practical rehearsal of difficult conversations is a standout strength: attendees say the interactive discussions and small-group work help them explore varied situations and apply realistic communication strategies. They value calm, knowledgeable and inclusive trainers who create a safe space, keep sessions well paced and structured, and provide thoughtful materials. The learning builds confidence and offers tools they can use in challenging situations at work.

Practical techniquesEngaging trainersSafe environment

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Showing 61–70 of 109 reviews

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Amazing!!!

Sanjita G · 28 Feb 2020
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Thank you, enjoyable and helpful day

Anna P · 28 Feb 2020
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Everything was perfect. A hot lunch would have been better, but it was still very good.

London
Stanislas B · 09 Dec 2019
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Thank you!

London
Oksana M · 09 Dec 2019
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Thank you!

London
Oksana M · 09 Dec 2019
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Very interesting course. Always good to reflect on your own actions

London
Alex S · 31 Oct 2019
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Yet another excellent course at Happy! Lots of useful discussions both in the groups and at break times, well facilitated by Paul and attended by a great bunch of people who all want to build better workplaces.

London
Karen F · 22 Aug 2019
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Fantastic course. It would be great to share the participants contact details if they agreed as it was a really good group

London
Patricia K · 22 Aug 2019
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Really helpful course

London
Thomas H · 22 Aug 2019
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Very interesting, in-depth training. I was expecting it to focus on different personalities and how to handle them. Instead it was more focused on realizing ones own mindsets and believes.

London
Kristina D · 22 Aug 2019
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