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Dealing with Difficult People reviews

4.7 (126 reviews)
AI summary of reviews

Practical rehearsal of difficult conversations is a standout strength: attendees say the interactive discussions and small-group work help them explore varied situations and apply realistic communication strategies. They value calm, knowledgeable and inclusive trainers who create a safe space, keep sessions well paced and structured, and provide thoughtful materials. The learning builds confidence and offers tools they can use in challenging situations at work.

Practical techniquesEngaging trainersSafe environment

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Showing 71–80 of 128 reviews

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“

Really enjoyed that. Very interesting. Excellent speaker.

Stuart P · 04 Nov 2021
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“

Really pleased I participated in this course as I wasn't overly confident in dealing with difficult people, However the course has made me look at it in a different way and has taught me different approaches to take when it comes to dealing with difficult people and situations in general .

Zoe F · 04 Nov 2021
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“

Amazing training, thank you

Karen M · 28 Feb 2020
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“

Great course very beneficial in our line of work

Ainsley C · 28 Feb 2020
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Thank you

Iedda A · 28 Feb 2020
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“

Amazing!!!

Sanjita G · 28 Feb 2020
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Thank you, enjoyable and helpful day

Anna P · 28 Feb 2020
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“

Everything was perfect. A hot lunch would have been better, but it was still very good.

London
Stanislas B · 09 Dec 2019
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“

Thank you!

London
Oksana M · 09 Dec 2019
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“

Thank you!

London
Oksana M · 09 Dec 2019
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