← Course outline

Dealing with Difficult People reviews

4.7 (108 reviews)
AI summary of reviews

Practical rehearsal of difficult conversations is a standout strength: attendees say the interactive discussions and small-group work help them explore varied situations and apply realistic communication strategies. They value calm, knowledgeable and inclusive trainers who create a safe space, keep sessions well paced and structured, and provide thoughtful materials. The learning builds confidence and offers tools they can use in challenging situations at work.

Practical techniquesEngaging trainersSafe environment

Generated from recent reviews; may not reflect every review

Showing 81–90 of 109 reviews

Sort by
“

Admin team were supportive when I didn't get sent details Course could do with more practical coping strategies Ice cream choice is amazing!!!

London
Kirsty D · 06 Feb 2019
Helpful review?YesNo
Report review
London
Emily A · 02 Jul 2026
London
Robert S · 02 Jul 2026
London
Milu C · 02 Jul 2026
London
Aus L · 02 Jul 2026
Robert C · 09 Jun 2026
Beenish A · 09 Jun 2026
Tang S · 30 Jul 2025
michael m · 30 Jul 2025
Jodie V · 30 May 2024