Dealing with Difficult People reviews

4.7 (126 reviews)
AI summary of reviews

Practical rehearsal of difficult conversations is a standout strength: attendees say the interactive discussions and small-group work help them explore varied situations and apply realistic communication strategies. They value calm, knowledgeable and inclusive trainers who create a safe space, keep sessions well paced and structured, and provide thoughtful materials. The learning builds confidence and offers tools they can use in challenging situations at work.

Practical techniquesEngaging trainersSafe environment

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Showing 91–100 of 128 reviews

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“

Great venue we were well looked after

London
Linda S · 15 Aug 2019
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Very good. Lunch times should be staggered as no room left at the tables

London
Jenny S · 15 Aug 2019
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“

I had an amazing time. The session was very useful and the facilitator was awesome.

London
Taofeeq A · 15 Aug 2019
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“

It is a fabulous place to learn full of positivity. I want to work in these offices, inspirational!

London
Margaret A · 15 Aug 2019
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“

Good venue, course and facilitator. Didn't like the lunch (chicken)

London
Theresa C · 15 Aug 2019
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“

Admin team were supportive when I didn't get sent details Course could do with more practical coping strategies Ice cream choice is amazing!!!

London
Kirsty D · 06 Feb 2019
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London
Fiona C · 20 Oct 2026
London
Matilda A · 20 Oct 2026
London
Emily W · 20 Oct 2026
Jamie A · 15 Oct 2026