Cosensa Learning and Development Reviews

An interesting course which was thought provoking. Felt like it was pitched at the right level and it was good that the attendee numbers where small as it kept the course focused and relevant

Long days course but covered quite a lot of content

Thanks. Very informative and useful for my job

Good content and engagement

Really good course, helping identify my customer service approach and communication style. Would benefit more from this trainer in the future on other items such as negotiation training

Topics that were covered relevant and the trainer's delivery was excellent

Really good trainer. Engaging in what I thought would not be relevant to me but turns out it was. Looking forward to reviewing the slides and reflecting on what I’ve learned today.

Very useful course however occasional sections felt like they didn’t apply as much to me. For example having raving fans is not a priority of mine although I do my best to appease and help as many people as I can. I also don’t face external customers very often so some parts felt disconnected from my experience. Mostly relevant and helpful Training course

Great trainer. Very clear and engaging.

Enjoyed the course and well presented