Suza D, 31 Dec 2025
Reading
Trainer was quite intense when someone asked about fire Marshall. He didn't listen to the actual question from a female trainee and basically had a rant about her managers. At nearly the end ( one man fell asleep during the training) he said i had asked him to call 911 when I had actually asked him to call 999. He made me feel belittled when he thought I had said 911and started making a joke and laughing about it. When he had finished laughing I told him I didn't say that and maybe he should listen properly. I did not like him at all and he kept trying to get people to tell him he was right all the time. He kept saying about him being a doctor and made me feel stupid. I really wouldn't like to be at another training session with him.
Priscila F, 22 Dec 2025
Cardiff
The Trainor is not good enough in explaining the Topic ,in which it's should relate to the work place that we need .the hotel refreshment is not really well organized .
Annie B, 22 Dec 2025
Cardiff
The triener not good in explaining and not interest in teaching. Venue is not conducive, not even providing a proper hot drink to make us staff whose doing the training comfortable. Staff is rude. It needs more encouragement and
Carley J, 22 Dec 2025
Cardiff
Training was repeating what was already on the e-learning.
Telisha J, 18 Dec 2025
Training started at 10am instead of 9.30. There should be a cut off time for lateness. Some dates of legislation were not up to date. Overall good training!
Adewale N, 16 Dec 2025
I was really impressed with the training
Patricia B, 16 Dec 2025
Terrorism is not relevant to go through in great detail. Mental health in safeguard wasn’t mentioned in detail and applicable to us
Kate D, 16 Dec 2025
Nottingham
The trainer was very difficult to understand at times due to poor English , he just read the heading of the slides and flicked through very quickly. He rushed demonstations and gave few corrections on very important aspects such as resuscitations, he just kept giving examples which where not indepth enough in comparison to the course content, he was egocentric and patronising at times and lacked professionalism.
Omar H, 13 Dec 2025
London
I found this training very useful