Showing 21–30 of 856 reviews (3 star)
Overall, I recognise the importance of this topic and the value of ensuring staff receive consistent training. However, as I already have a strong level of knowledge in this area, I did not gain any new learning or insights from the session. I felt that a significant amount of the content, particularly the videos, would have been better incorporated into the e-learning. The videos accounted for over an hour of the face-to-face session, and the first 20-minute video featuring Paula had already been included in the e-learning, making it repetitive. For me, the greatest value of face-to-face training is the opportunity to hear lived experiences, engage in discussion, and explore real-world application. Much of the session involved working through slides and watching videos, which could have been completed independently beforehand. While I appreciate the importance of including people with lived experience in the delivery of this training, I felt this aspect could have been used more effectively. A face-to-face session provides an excellent opportunity to expand beyond the slides, encourage meaningful discussion, and share personal insights that add depth and context to the learning experience.
I really enjoyed how the trainer teaches
The trainer demonstrated good clinical knowledge, particularly regarding antimicrobial resistance and its significance for patient safety. However, I found the delivery disappointing. Questions from delegates were not always handled respectfully, and I felt discouraged from seeking clarification. The atmosphere became confrontational, which negatively affected my learning experience. Adult learners should feel able to ask reasonable questions without fear of being interrupted, criticised, or threatened with not receiving their certificate. Overall, while the educational content was valuable, I believe the training would benefit from a more respectful, inclusive, and professional approach to communication and learner engagement.
Groups too big Not role specific so alot of information is not applicable
Problem with projector so our training was not as good as it should have been.
The course was repetitive to the online training