The Health and Safety Group reviews

4.8 (65,628 reviews)
AI summary of reviews

Trainers consistently turn detailed subject matter into clear, engaging and practical learning, using humour, discussion, demonstrations and real-life or lived-experience examples. Attendees value their knowledge, patience, inclusivity and willingness to answer questions, while clear materials and well-structured delivery make complex topics easy to understand. They say the training refreshes skills, builds confidence and transfers directly to safer, more effective practice in their roles.

Knowledgeable trainersPractical learningWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 111–120 of 976 reviews (3 star)

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Good session but a bit longer than I feel was needed

Dawn P · 19 Jun 2026
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I have given this training 3 stars. The trainer was clearly very knowledgeable and experienced, and I appreciated the effort made to involve participants through questions during the session. However, I felt the training was quite information-heavy and largely lecture-based, which made it difficult to maintain engagement throughout. I feel the session would have been more effective with a greater balance between theory and practical application. One possible improvement could be to provide some of the theoretical content in advance as pre-course reading or e-learning. This would allow more classroom time to be dedicated to practical exercises, discussion, scenario-based learning, and skill development. In particular, for skills such as CPR, I believe it would be beneficial for the trainer to observe each participant demonstrating competence and formally sign them off. This would help ensure learning is embedded and provide greater confidence that staff can apply the skills correctly in a real-life emergency. During the practical CPR session, I found myself encouraging and supporting a younger carer who had become disengaged, wanted to leave, and did not appear to fully appreciate the importance of practising these potentially life-saving skills. This reinforced for me the value of having more hands-on practice and individual observation, as practical engagement can help learners better understand the relevance and importance of the training. Overall, I valued the trainer's expertise and the information provided. I believe that increasing the practical element of the course would make the training more engaging, memorable, and effective for participants.

Brighton
Lavinia W · 18 Jun 2026
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Course has way too many people and there was not enough time to run through BLS appropriately

London
Christina R · 17 Jun 2026
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I couldn’t see the writing on the board as there was red writing on a white background and black writing on a white background , as I’m someone with dyslexia this was very hard

Louise P · 16 Jun 2026
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Stewart was really good and explanations and giving examples and making sure everyone understold

Newcastle upon Tyne
Gabi M · 16 Jun 2026
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Didn't go into enough depth but really good to have people with real life experiences heavily involved in the presentation

Gary H · 15 Jun 2026
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The information are presented really well but the quiz were very well written.

Farah M · 12 Jun 2026
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Good

Luton
HABIB S · 12 Jun 2026
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Thank you

Nottingham
Roxanne R · 11 Jun 2026
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Good content but too many participants. The trainer was unable to keep control of those on their phones, taking selfies and talking throughout the session. This was disruptive. The venue failed to provide hot water for refreshments in the afternoon and we were told that milk was only for the morning class. Thankfully this did eventually turn up but no more hot water! No windows in the venue and very noisy with footsteps above.

Brighton
Anne G · 09 Jun 2026
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