Lucas G, 05 Feb 2026
It was a very useful experience and Kelly did an amazing job in teaching us how to behave in court and what to expect
Beckie S, 05 Feb 2026
This is one of the better courses (both internal and external ones) that I have been on. The trainers kept me engaged throughout and delivered at the right level and pace.
samuel m, 04 Feb 2026
I would like to extend my sincere congratulations and appreciation for the exceptionally high standard of learning delivered. The knowledge and experience shared were of the highest quality, thoughtfully adapted to the DWP context while still retaining the full depth and relevance of the material. I do not believe two more capable or well-qualified facilitators could have been chosen to guide this learning. Their expertise highlighted the key skills, processes, and practical approaches that will support me in elevating the quality of my work and strengthening my effectiveness in my role. Thank you for an engaging, insightful, and highly valuable learning experience.
Emma H, 04 Feb 2026
I really enjoyed this course. It was engaging, relevant, the discussions and examples helped bring the leadership aspects to life, and I’ve come away feeling more confident in my role and decision‑making. I really gained from the section on legislation and the different Acts. I learnt a lot about how these should guide our decision‑making and be clearly reflected in our policies and procedures.
Helen C, 04 Feb 2026
Very interesting course - enjoyed the role play element.
Shirley C, 04 Feb 2026
Case studies very helpful, being able to practice cross examination Understanding different functions and potential outcomes of the various court or hearing cases Difference between adversarial versus inquisitorial hearings
nicola w, 04 Feb 2026
very interesting and well planned thank you
claire f, 04 Feb 2026
I really enjoyed the session, i didn't receive the course material beforehand but i should ahve followed up on that before. Great way of teaching with breakout rooms and changing rooms each time, so getting to hear about everyones experience.
sarah s, 04 Feb 2026
the break out room discussion were really helpful Going through cases and discussing Questions were answered well and you weren't put off asking them Also the Fact V inference was a really good exercise.