Frazer M, 16 Jan 2025
Very effective and informative course.
Shaun A, 16 Jan 2025
Good opportunity to put learning into a realistic exercise
sian c, 16 Jan 2025
excellent trainer, good resources, well paced
sara K, 16 Jan 2025
Really good interactive day , that was tailored to CIW policy and process whee needed which was great. Online training can be difficult but the break out rooms and group-discussion made it interesting and easy to engage. Useful exercises and will use going forward.
Nadine G, 16 Jan 2025
Really interesting training course and has me re-evaluate when dealing with complaints. Enjoyed listening to the stories/examples from the trainer and made the session interesting
Caroline K, 16 Jan 2025
Really useful course. Thank you so much
Graham S, 16 Jan 2025
Great course, great trainer, really enjoyable
Casey H, 16 Jan 2025
Informative and interesting- great to share the views and experience of others as well as expertise.
Jason M, 16 Jan 2025
Karen is excellent, very knowledgeable, engaging and able to create a good understanding of a difficult subject