Showing 2,921–2,930 of 15,026 reviews
I would like to say Nicholas Deal is an excellent trainer and the day after the course I was requested to attend court therefore the Cross Examination practice was invaluable and I would like to thank Nick for the advice he gave.
The course is very useful for applying in our daily nursing practice. By doing so, it allows us to maintain thorough documentation, which can serve as evidence for future reference if needed.
Excellent course. All staff in management roles should attend this training as part of induction to role
I feel like I am now more informed and more confident in the complexity of complaints
Great training session. Lots to think about for future practice.
Brilliant training, Sue is clearly knowledgeable and passionate about MCA and BI - massive thank you.
good to review previous trust responses as part of the training
Didn't use the course book much and a lot was skipped past. This could be better used and more appropriate. The reviewing a real report and letter was really useful alongside the conversation around it.
Good organisation to the course and detailed looking at different aspects to documentation and record keeping
Excellent trainer who was friendly and professional and very helpful in answering questions!