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Very informative, offering a good overview of the best approaches when dealing with a range of people.
Very interesting. Tough to fit such a big topic into half a day.
Excellent structured training Delivered well really good two days
I still feel there is much to know, but I feel much better prepared, and I would feel comfortable reaching out for specialist knowledge and support if I needed it
I have really enjoyed the training and it will be very beneficial.
Well paced course. Very informative and enjoyable.
Long course and some technical issues but much prefer teams as makes course attendance much easier.