Danielle B, 29 Jan 2026
Trainer was really good, really knowledgeable. Loved the mock meeting at the end. It is very hard to promote interactive learning on line but this was done well.
Anne N, 29 Jan 2026
The course was helpful and provided good information and opportunities to explore issues
Tilly A, 29 Jan 2026
This was an excellent training session which included teaching and interaction. Max managed to set out the background and then narrow the topic down to the crucial area of difficulty focused around young people with emotional and behavioural difficulties and the challenges in negotiating funding for appropriate support. This has opened my eyes to the various different approaches which can be taken to hold other agencies, namely health, to account around their responsibilities in funding and importantly commissioning support for young people which I was not properly aware of before.
Karen s, 29 Jan 2026
Enjoyable course which will assist in the development of complaint letters going forward and aid my practice.
Helen N, 29 Jan 2026
Very informative and interesting. Lots of group discussion was very helpful
Laura S, 29 Jan 2026
Jim is a great trainer, I did another course with him and was pleased when I saw he was the trainer for this course. I enjoy his stories, they help add context and help my memory of what we have learned.
Carol M, 29 Jan 2026
Really interesting and helpful course which makes you think and identify what can be improved.
Joseph W, 29 Jan 2026
It was a very well organised and a comprehensive session which allowed us to gain a full insight into aspects of writing reports and complaints letters. Nick was very informative and engaging with appopriate humour and he offered us plenty of time to discuss and link the training to our respective roles.
Ewan K, 29 Jan 2026
Excellent course and extremely well delivered. Delighted to have attended.
Toni C, 29 Jan 2026
Great training and very informative. I did not have any knowledge on statement and report writing previously however now I feel a lot more confident.