Thomas M, 03 Jul 2025
It was a great day very informative and a different angle of using the questions in a different manner which will make it more efficient way for both HMRC and the Taxpayer
Debra J, 03 Jul 2025
I really enjoyed the course. It has given me lots of food for thought on how to negotiate with customers.
James B, 03 Jul 2025
Really loved this workshop, very interesting, touched on alot of things, everyone will find a few things that will stand out to them more and apply to them directly. One thing for me is how Trust kills Fear, and I hope to apply that to my personal life.
Jason M, 03 Jul 2025
course was informative and opened up the conversations about topics I hadn't heard about like TA and BATNA, would've also liked to see more cases applying what we'd learnt to scenarios where we've identified customers who meet characteristics we'd discussed and what how that affects negotiations
Nkechi U, 03 Jul 2025
Overall it was a very insightful session, quite elaborate and covers every aspect of effective negotiation for both the workplace and everyday life, learnt new techniques which I will definitely be putting into practice.
Victoria R, 03 Jul 2025
Great session providing in depth information. Even though it was a full day via Zoom, the course was paced well and very informative to maintain engagement.
Pwint L, 03 Jul 2025
It was very helpful discussion about report / statement writing with sample materials, I have learnt a lot tips and pitfalls.
Natalie H, 02 Jul 2025
Really well thought out course lots of content to work with real life examples and objectives achieved - had the time to learn and understand