Green Cross Global Reviews

The trainer was very knowledgeable, happy to answer questions, and friendly. The course covered lots of helpful and interesting content, with clear videos and slides. I liked that there was a test at the end of each day to assess what you learnt. However, I do have some issues with it. - the trainer was great at lecturing, but not really good at teaching & correcting. For all the practical aspects we only did them once. So there was no time to practice, receive corrections, improve. Lots of people around the room were doing things that I noticed weren't great, but the trainer only gave feedback and corrections to a couple of people. And then if the participants didn't implement his corrections he just gave up. - it felt more like a tick-box exercise, with everyone getting a qualification at the end, rather than ensuring that everyone actually learnt something and was actually competent enough to have that qualification. The CPR "assessment" we did without any practice beforehand, and plenty of people weren't doing very good CPR but still "passed" that bit of the assessment without correction. The assessment at the end of the day was meant to check how much you'd learnt. But the trainer basically told everyone throughout the day which parts were going to be on the test at the end, and then just before the test did some "revision" that was again just going over the answers to the test you were about to take. During the test taking the trainer left the room so several people cheated by conferring on the answers to the questions. Then the trainer checked over everyone's answers before they submitted, and told them to look over their answers again if they hadn't gotten enough right to pass. And then gave some heavy hints later as to what exactly was wrong with some people's answers. Lots of the participants on the course didn't have great English, and when they asked questions you could tell that they hadn't always understood what the trainer had said. So I'm not sure how much some of the people on the course actually took in, yet they still passed and now have this qualification. I know it doesn't seem that deep, but actually this is really dangerous. Because these people now have a first aid qualification, so e.g. companies might think they've satisfied their risk assessment by having a first aid trained person present, but they haven't really learnt much first aid, so if something did happen there would be no one around to actually help, and someone could get really badly injured or die. - the time wasn't used very well. For a three day course we probably only did about 1.5 days of actual course. The trainer skipped over any recaps, and only did each of the practical elements once. I think it would have been a better use of time for more (quick) recaps to be built in, to ensure that people actually remembered what they had learnt, and for more time to be spent practicing the practical elements of the course. I know that it was convenient for everyone to get through the course quicker and be able to go home at lunchtime, but it's a 3-day course for a reason, I'd like to get three days worth of learning out of it. So overall, personally I really enjoyed it, learnt loads, and got a lot out if it. But some of the people who were on the course with me and are now qualified first aiders I would not trust to look after me if something happened. I think the trainer didn't do enough to ensure that participants were actually learning what he was teaching (because he was teaching some really great stuff!), and that only competent people actually got the qualification.

Trainer was great, enthusiastic, knowledgeable able and very helpful!

Overall just ok, but could have answered the questions without a days refresh course, and all seemed a little pointless and going through the day without the need to. Trainer was ok but did not focus on the day ahead so no idea on when we would be finishing, and room to small for what was needed (not trainers fault). Also asked a lot of obtuse questions without context, and felt like he was trying to catch us out so stopped answering after a few questions.

Unfortunately I wasn't sent the pre learning, so there was a fair bit of faff to sort that out and our trainer needed to make several calls. I was perplexed that we took the "exams" together as a group, I want to know, that I know the subject at hand not that I need a collective approach. I wanted to say something on the day, but didn't feel able to do so. What I did like was that it was a one day course, and the venue was suitable for the needs of it.

both trainers arrived late, complaining of the traffic and lack of parking. the course is in the city centre, therefore the traffic is always busy. The hotel has no parking and there is no parking particularly near making it an unsuitable place to have a training course. The meeting room had electrical issues and the trainers had to use their own projector. Consequently, the course started around 10:30 instead of 09:00. My parking cost for the day was £29.70 There were not enough rooms booked so 2 courses were in 1 room. The trainers decided to train together, one in the morning and one in the afternoon. Both trainers were very knowledgeable but the morning training was constantly interrupted by the other trainer.

I did not receive any joining link even after chasing. I had to call Greencross in the end few mins to the course starting and a lady called Jackie helped me get in by emailing me the link. she was very helpful. unfortunately I also did not have the manual the trainer was referring to so could not get the most out of the course.

The course could have been condensed by 2-3 hours but was very informative & useful

I am happy with Matt for day 1 and day 3. However Emma the trainer on day 2 was a nightmare! Rude, agitated and very scattered.she is not right person to teach and we all had very hard time being in her presence…

The duration of the course was too long for the content it was an 8.5 hour course that could of easily been completed in 6 hours or less, a lot of time was spent over explaining simple things and less time was spent on things that people may not know much about.

Trainer was very knowledgeable but loved to talk about himself a lot. He referred to arteries as archeries and made a few other errors which could lead to incorrect course of action and treatment