Green Cross Global Reviews

Not ideal to have 1 day and three day together on day 1! lots of writing or great memory required for the written tests!

The course started almost 40 minutes late after a series of circumstances: I realise that circumstances can be outside of one's control, so I think this was one of those time. The instructor did her best, and was experienced and knowledgeable. We had some opportunity to do some practical exercises such as practicing CPR on a mannequin and practicing making different bandages, but it would also have been helpful to have practiced with a defibrillator, which we did not. The end of the class felt very rushed, which may have been a result of starting late. I think there were about 11 people taking the training, which seemed a lot for the size of the training room (in the hotel) we were in. The instructor apparently usually uses two rooms, with one room set up with the mannequins and equipment and one room as a classroom with chairs and the overhead, but she didn't have two rooms to use on the day of our training. I hadn't received the email with either the venue and time details nor the class registration link before the class, but my employer did send me the venue/start time details. At the start of the training the instructor directed us to go to a website (with our phones) and register online before she began instructing. This took up quite a bit of time. Also, at the end, one person still had not figured out how to register for the class and she became very stressed. The instructor was trying her best to assist, but the student could not access her work emails on her phone (where the registration link had been sent), so this caused some upset at the end of the class and during the assessment portion. Perhaps the training course could be improved by allowing the option to take a paper assessment and/or a paper registration option (for anyone having difficulty doing it all on their phones). Also, I would really have liked to have been provided a printed manual/workbook/notes to work through whilst the training was taking place. I did take my own notes, but found myself struggling to write everything down in time, as the instructor had to move through the material at pace, especially towards the end of the training. Is there some way Green Cross Global could provide a written manual at the beginning of the class, or at least provide a link to a downloadable copy of a manual at the start of the class - not at the end of class after the assessment? That would have helped me.

The slides were very basic, had lots of spelling mistakes in them. The course was easy to sign up to online and to get the certificate through. Pre ious courses we have been given guide books and when passed first aider pin badges and pocket masks, nothing like that was given out on this course which is a shame. The instructor was ok but I felt like he didn’t have an order or direction to how he taught things and would often flick about the topics. He also finished each of the first two days at 2pm after only starting at 9am and the 3rd day finished at 11:30. I have done various courses in the past and if I had been a first timer to first aid would not have felt confident after having done this course.

More practical training.

The powerpoint was dated and the interaction was low, it would have been useful to receive this prior to the course. The room utilised did not have wi fi and I arrived early but was not warned until the course started that I would need my personal phone, wasting time as we had to leave to get a phone signal. It was a good revision, marred in places by personal recollections but I did not learn anything new. My knowledge was good but this was not extended.

Kev was welcoming, friendly and engaging and delivered the information and skills with great enthusiasm and knowledge. I and many of my coursemates did feel that the course was rushed and condensed in to too short a time frame and due to this wouldn't necessarily feel confident in delivering some elements taught in real life situations, particularly life threatening injuries.

Need more time and practical

It's too much to cram into one day. And frankly, a nine hour day is unfair when most staff don't work such a long day.

I think that the trainer could have developed some sensitivity towards learners during the session. The trainer went through the slides very quickly so I wasn't able to detail my notes enought that I would have liked to. It also was that we finished early and did not have anything to do until we where able to complete the assesment and it would have been nice to have a course booklet to take home.

Trainer seemed more concerned about finishing each day early. Course was meant to be 9am-4pm each day. Course didn't start until 9:30 each day and was finished by 3pm each day. I felt the trainer just gave us the information to pass the daily exam. Many modules were just skimmed through