The course was fine, short and succinct covering basics. Wish it had gone more into seizures, poisonings etc as this is what we focus on in our industry. The trainer was fine also, despite some comments made which made some attendees uncomfortable.

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Steven W, 31 Oct 2023

Had a few courses with you now. The trainer and info. Hands on. All top end

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Martin H, 11 Oct 2023

Online isn't great. While section on regulations not in exam.

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Carl S, 25 Sep 2023

The course itself was nice and basic. My problem is, is that after 2 Days!, you are given a certificate to say your a Mental Health First Aider. Mental Health is a delicate mater and saying the wrong thing to someone in difficulty or giving the wrong advice, can have serious consequences. You are handing out certificates like sweets. I could of sat at home, in front of my laptop, whilst playing on my Xbox and still been given a certificate. I will not call myself a Mental Health First Aider. Eventually I would like to be. If I could give you this certificate back, I would.

Response : Hi Carl, Thank you for taking the time to leave feedback. I am sorry that you feel that the course did not meet your expectations. We are driven by the set syllabus set by MHFA England which has over 20 years of research behind it. Indeed Mental Health is complex and that is why MHFAiders are taught to sign post to appropriate professional services.

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