Green Cross Global Reviews

Everyone who attended the course have all agreed that the course was run really well

The course was full on for the whole duration but the visability of the screen and tutor / the chairs and the heating left a bit to be desired. Would have preferred to have had a cheap lunch provided rather than pastries for breakfast! I would have preferred a bit of time to discuss how we present the courses (as we were all trainers) and there were some questions I wanted a direct answer to ie how to lift a wheelchair into the back of a vehicle - how does moving and handling work when we have couriers bring in stuff - how much training do they have and whose responsibility if they hurt their back delivering companies goods.. That seems a bit negative but should not be taken that way - thanks for putting on the course and I enjoyed it

Overall a very good course mick the trainer was very professional and good at explaining

The general thought was that the trainer seemed unorganised and inexperienced. See did say that this was her first course taken on her own and we understand that everyone has to start somewhere. Maybe a class of 15 was too much on her first solo course. The feeling was she was just reading from the manual and not really listening to what anyone was saying. We also had to do some exercises and wasn't explained why or to what relevance they were - in particular the active listening exercise. A few real life scenarios would have been good as people have come out feeling unequipped should they be faced with needing to provide help to someone.

The MHFA manual is quite comprehensive. Content seems generic (and common sense) across disorders, conditions, illnesses. I enjoyed the course but felt it was difficult to engage with the facilitator who read from powerpoint slides. The most engaging courses have minimal content on slides while the facilitator provides original and insightful content without reading off slides! Everyone on the course felt the same as we discussed it. It felt like the slides replicated the manual - I could have read the manual without needing to attend the course, particularly a two-day course. I feel with original power point slides, the course would be condensed into one day (because the slides simply replicate the manual). The videos we watched were also outdated and stereotypical. More effort could be made into finding insightful videos for participants to watch. I also feel self-disclosure is useful when facilitating, yet I felt there was too much self-disclosure on behalf of the facilitator. I assessed this based on how relevant the self-disclosure was to the content - it made it very personal rather than general, that is, it was good to hear about the facilitator's experiences yet it pigeon-holed some of the content to her experience only... if that makes sense. Also, for £300 I feel lunch needed to be provided. The course could definitely be condensed into one day - there's no need to go through every single disorder/condition because most of the guidance is the same and common sense. I suggest picking out several key disorders (GAD, depression, eating disorders) and creating case studies around these, getting people to work in groups to go through ALGEE process. A lot more original thinking needs to go into designing this course.

Course handbook and workbook- excellent Course power point- shockingly bad. Broke all the rules about what makes an effective slide deck. Far too much text which forced the trainer to talk through the slides a lot of the time. This meant most participants switched off.

Very good knowledgeable trainer, answers any questions you throw at him. Best training provider in comparison to others.

All 3 of our engineers enjoyed the day and thought the venue excellent. A good service from booking to implementation.

I found the course very informative, factual, positively delivered also the materials provided were ample.

All colleagues involved said how easy it was to learn from David and that the sessions were fun and they got a lot out of each day.