Green Cross Global reviews

4.8 (10,096 reviews)
AI summary of reviews

Practical, confidence-building teaching is the provider’s clearest strength: attendees consistently praise knowledgeable, patient and personable trainers who explain clearly, use real-life scenarios and keep groups involved. They value the strong blend of theory, demonstrations and hands-on practice, which makes learning memorable and builds confidence to respond at work and in everyday emergencies. Courses are generally well paced and supportive, although some attendees report occasional issues with pre-course communication, online systems or certificates.

Knowledgeable trainersPractical learningReal-life examples

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Showing 6,161–6,170 of 10,131 reviews

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well run course.

Christopher P · 15 Oct 2019
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The course was taken by 6 of our colleagues and they have told me how interesting the course was and was enjoyed by all.

Christine B · 14 Oct 2019
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Some parts were delivered well but terminology wasn't really explained and there was not enough time spent on practical steps e.g. how to handle a conversation etc. After the incident I dint really feel particularly comfortable having to go individually say how we felt about things in front of everyone else, particularly when it was clear there was only one answer the trainer wanted to hear- that he had said nothing inappropriate.

Nicola S · 10 Oct 2019
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I felt the trainer had very little knowledge about the subject matter, he was able to recite the information from the slides or the videos but could not explain content further than this. I felt his attitudes towrds people exeriencing mental illness was dismissive and belittling and some of the information he was delivering was simply incorrect. For example, he showed a complete misunderstanding of the concept of mindfulness and suggested that all you need to do to practice this is to take a break from your desk every twenty minutes. He likened the reason people self harm as the same he had two pizzas for dinner last night. He also used an example that was on a childrens television show where children are taught that Kim Kardashian is not a good role model as what people with eating disorders need to make them better. This displayed a total lack of awareness and understanding into the distress caused by these conditions. I found the exercise where people were to talk into each others ears to mimic hearing voices as insulting and making a mockery of a serious condition. The concept was sound, however all the comments on the script for the "voice" were mocking and childish and along the lines of "I like parsnips" which completely takes away from the persecutery and distressing nature of voices heard by people experiencing psychosis. i appreciate that this was a first aid course and the strategies delivered in the form of ALGEE were good, however the attempt to delve into serious mental health conditions was very poor.

Jennifer S · 10 Oct 2019
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Joanie is an excellent Trainer , very friendly , knowledgeable and always engaged with the class

alistair f · 09 Oct 2019
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Materials were accurate and varied. We had a list of “other resources” that aren’t in the manual which should be wider, from my point of view, with more videos in YouTube, Self —help books, etc. I couldn’t find a resource or charity listed in the manual were perpetrators of violence can seek mental health treatment to stop abusing their families . Overall good course and clear instructor.

Mariana F · 09 Oct 2019
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Enjoyed the course , it was a eye opener and the instructor was amazing

josephine m · 09 Oct 2019
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Good course. Really enjoyed the role playing and team working activities.

Rebecca S · 08 Oct 2019
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Really good course with an engaging and knowledgeable trainer.

Jon S · 07 Oct 2019
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Hand-outs of important topic that relate to the test would have been very good, as is a fast-paced course and if you haven't done first aid before the terms can be hard to commit to memory.

Edward L · 07 Oct 2019
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