Helen Pettifer Training Ltd reviews

4.8 (729 reviews)
AI summary of reviews

Its trainers combine deep subject knowledge with warmth and empathy, creating safe, relaxed spaces where attendees engage openly with sensitive topics. Across its courses, reviewers value passionate, clear and adaptable delivery, real-life examples, group discussion and interactive activities that make learning memorable rather than theoretical. Practical workbooks, tools and signposting resources support confident application in customer conversations and everyday roles, while tailored content helps teams take learning back to work.

Empathetic trainersInteractive learningPractical resources

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Good interactive Training!

Darshna G · 20 Jan 2022
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Response: Darshna, thank you for your feedback.

Very well presented, good tasks to keep everyone involved. Good at listening too, Although all cannot be used in our workplace it was a good session to take through life, Highly recommend.

Georgia T · 20 Jan 2022
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Response: Thanks for your feedback Georgia, and it's great to know you took elements away for both inside and outside your work. Thanks too for your participation in the discussions.

I thought the topics discussed during the meeting were relevant to our industry and day to day conversations with our members. Helen herself was relatable and provided a platform which was one of the most engaging when compared to other trainings programs I have attended.

Sam R · 24 Nov 2021
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The segment on suicide was very enlightening, statistics in particular. However, I am not sure this should have concluded the session.

Alison H · 23 Nov 2021
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Really useful session with practical takeaways, thanks Helen!

Meredith I · 23 Nov 2021
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Very informative and moving.

Sharron A · 19 Nov 2021
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Response: Thank you Sharron for your feedback. It's good to know you took away plenty of information to help you in your role.

Helen delivered a very important course on vulnerable customers in a professional, well-informed and sensitive way. Thank you Helen.

Stuart M · 19 Nov 2021
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Response: Thank you Stuart. I'm pleased you found the course informative. It's a difficult but important topic to cover. Thank you too for your contribution to the discussions.

Use of statistics and providing ways to approach difficult situations was eye opening and will provide tools to use in the future. Informative and engaging keeping the training professional and enjoyable.

Charlotte K · 27 Sep 2021
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Response: Charlotte, thank you for taking the time to leave your feedback. I'm pleased to hear that you found the course informative and enjoyable and that you took plenty of tools away to help with the conversations you may have in the future

The training was so helpful and insightful with a mix of different tasks and conversations. Helen made everyone feel comfortable speaking up and was very good at controlling the conversation, this made sure everyone got their chance to contribute. Overall a really successful couple of days and has really changed my mindset about a lot of things

Amy W · 23 Sep 2021
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Response: Thank you Amy for your feedback. I'm pleased to hear that you felt comfortable to speak up and contribute to the discussions. That's the exact environment I like to create in all my courses. It's also great to hear that the training has changed your mindset when it comes to vulnerable customers.

Very informative course. Helen got everyone involved with small group discussions which was great.

Rob B · 23 Sep 2021
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Response: Rob, thank you for your feedback and for your participation in the discussions. Glad to hear you found the course informative too.