Showing 471–480 of 634 reviews (5 star)
Really beneficial
Response: Thanks Charlotte. I'm pleased to hear you found the course so beneficial. Thank you for attending and your participation in the discussions.
very informative course - I now feel I have the knowledge to deal with difficult conversations pertaining to suicide but also found the training relevant to managing vulnerable customer calls as well.
Response: Thank you Tina for your feedback. It's great to hear you have the knowledge and confidence to deal with these types of conversations in the future. Thank you for your participation in the discussions.
Thank you Helen for delivering this training and getting the conversation of vulnerable customers and suicide out there so we are more prepared in having these conversations in the future!
Response: Rachel, thank you for your comments and for attending this course. Pleased to hear you feel more prepared to have these difficult conversations in the future.
Thank you so much. The training was well led, very engaging and gave me a much better understanding of vulnerable customers.
Response: You're very welcome Jonathan and thank you for your feedback. I'm pleased to hear that you found the course engaging and you now have a better understanding of customers who may be vulnerable.
Helen was brilliant in the way she presented it and the examples she used. I really really enjoyed the course and it was good to have an open discussion on vulnerability and put my ideas forward aswell as hearing others.
Response: Thank you Jordan for your lovely comments. As a trainer it's always encouraging to hear you enjoyed the course and discussions. Thank you for all your participation.
Really good engaging training session
Response: Thanks Natalie for your feedback. I'm pleased to hear you enjoyed the training course.
Overall a great session with a fantastic trainer who was easy to communicate with.
Response: Thank you Amanda for your kind comments. It's great to hear you enjoyed the course.
A very helpful session thank you so much
Response: You're very welcome Marion and thanks for your feedback. I'm pleased to hear you found the course helpful.
This was my first day back to work after an operation and i have been getting tired in the afternoons, but this training course kept my attention completely & I never felt tired, or distracted. I really really enjoyed it and thought Helen was a brilliant host. I enjoyed every aspect. Thank you. I wish she could do all my training ☺️
Response: Thank you Becky for your lovely feedback and for all your participation especially on your first day back. As a trainer it's great to hear you found the course engaging and enjoyable and trust you took lots of key tools and tips away that you can implement in your job role.
Helen was very engaging, knowledgeable and clear. The training was very easy to follow and was also fun and creative to really get everyone thinking. I liked that we were split into individual groups so that we could interact with each other and learn about how things work in different areas of the business and seeing things from someone else's point of view. I have learnt a lot from this training that I will take away with me and use everyday, professionally and personally.
Response: Thanks Kate for your kind comments. It's great to hear you found the course interactive and thought-provoking and you enjoyed the discussions. Delighted that you have taken lots away from the course that you can implement in your job role.