Showing 371–380 of 634 reviews (5 star)
Very nice training, engaging and helpful. Thank you!
Response: Daneila, thank you for taking the time to share your feedback. It's great to hear you enjoyed the course and found it engaging.
A useful and engaging course that is clear to understand and easy to utilize is the work environment. The trainer appeared very knowledgable and positive even when talking about sensitive situations. The introduction of personal information of the trainer allowed me to learn deeper and hear first hand accounts of the best way to handle vulnerable customers. Would recommend to anyone looking to learn to support and supply the best assistance possible.
Response: Christopher, thank you for your feedback. I'm pleased to hear you found the course useful and engaging, especially with the personal information I shared. Thank you too for the recommendation. All the best.
The best course I have every attended in over 40 years of work
Response: Wow, thank you Janet. That's incredible and humbling to hear. Thank you for all your participation in the course and discussions. Wishing you all the best with your vulnerable customer conversations.
Thoroughly enjoyed the training. Helen was very informative and personable. There was enough involvement from us, but it did not feel forced. I particularly liked that when I disclosed my ADHD, Helen helped me to look at work arounds such as making it look like I am giving eye contact etc (which I struggle doing). 10/10, thanks Helen
Response: Thank you Michelle for your kind comments . I am so pleased to know you enjoyed the course, found it informative and safe to share your personal situation.
Very useful course with valuable discussions and tools.
Response: Thank you Rosa for your feedback and it's great to hear you found the course valuable and useful.
It was clear the subject matter means a lot to the trainer. A heavy subject was made to feel accessible and the environment made to feel safe.
Response: Thank you Martin for your feedback. I agree it can certainly be a heavy topic to cover but pleased to know you felt safe during the course. Thank you too for all your contributions to the discussions.
Honestly I can't thank Helen enough for how amazing these courses have been. These sessions have been invaluable. Her passion and expertise has been amazing and really brought a lot of course content home to us. Its clear this course means a great deal to Helen and it has given us all a lot to think about, a lot to process and has shown that as a company there is a lot more we can do in this area.
Response: Michael, thank you so much for your kind comments. It's been a pleasure to deliver these training courses with you and sharing my knowledge and expertise. Thank you for your participation in the discussions and activities and it's great to hear you've found the training invaluable.
I think the training is really effective over all both personally and professionally.
Response: Thank you Nisma for your comments. It's great to hear the training has been helpful for you both professionally and personally.
Interesting, informative, educational, emotional course presented by someone who is clearly passionate about what she does. Thank you.
Response: Janet, thank you for taking the time to leave me feedback. It's helpful to know you found the course informative and educational.
Helen is lovely trainer. The whole group were fab, interaction, training and the conversation was easy. Emotional subject but Helen new her stuff and had the subject close to heart.
Response: Thank you Gemma, for your kind feedback. I'm pleased to hear you found the training sessions interactive and the conversations easy.