Showing 131–140 of 631 reviews (5 star)
Helen's training sessions was incredible, engaging , captivating and most importantly interesting. No question was too much and Helen tried her upmost best to answer questions presented to her. If unable she made a note to ensure to provide answer at a later date. Very friendly, polite and professional. Thank you for enhancing our knowledge!
Response: Lauren, thank you so much for taking the time to leave such positive feedback and for your kind words, they are much appreciated. I am so pleased you found the training interesting and engaging.
The course was exceptionally well presented, with the trainer demonstrating a deep understanding of the challenges associated with supporting vulnerable customers. The trainer kept all participants highly engaged throughout the session, using relevant examples and interactive discussions to ensure that complex topics were clearly understood. All questions were addressed thoroughly, with practical guidance provided on how to identify, communicate with, and support vulnerable customers effectively,
Response: Safdar, thank you for taking the time to leave such positive and detailed feedback, and for your kind words. I am so pleased you took so much away from the training and hope it helps with customer conversations in the future.
I feel the training approach that Helen uses with the workbook and little group discussions worked well. It was much more engaging than just watching a screen presentation or slideshow and she encouraged discussion from the group around the topics. I really found this workshop useful and the deliver of training was engaging. The duration of the course was reasonable as well, as it was long enough to ensure we covered the topics in depth but not too long that the group became fatigued. A very invaluable workshop and great delivery from Helen. Thank you.
Response: Sarah, Thank you for taking the time to leave such detailed and positive feedback and for your kind words. I appreciate your comments on the duration of the session and the level of engagement and I am so glad you found the training useful.
Helen was engaging, well paced and delivered with a great tone. Thankyou for session yesterday, it was great to have a refresher on such a difficult subject
Response: Aaron, thank you for taking the time to complete the feedback form and for your positive comments. I am so pleased you found the training engaging.
Helen was brilliant, I felt like she was very engaging and I have definitely learnt a lot from her training
Response: Thank you for your positive feedback and kind words, Holly. I am so glad you took a lot away from the session.
Really pleased with the refresher course, Helen is a great trainer and covers a lot of specific information at a good pace with the opportunity to ask questions to enhance knowledge.
Response: Thank you for taking the time to leave such positive feedback James. I am so pleased you found the information covered in the course useful.
I really enjoyed and learnt from the course. Helen was really knowledgeable, her delivery and pace of the course was perfect. We had ample time to share experiences as well as feeling like it was a safe space to do so. The resources shared were most useful, and I have noted several tips that I will be incorporating when dealing with vulnerable customers in the future. Thank you so much!
Response: Thank you for your positive and detailed feedback, Madiha. I am so pleased the course has given you some useful tips to use in your future customer conversations.
The training was excellent and Helen was really great – lovely person & delivered the training so well given the subject. Well worth attending!
Response: Tracey, thank you for your positive feedback and kind words. I am so glad you enjoyed the training.
I found the training very useful. Helen was very knowledgeable and understanding. She took time to answer any questions to ensure that everyone understood.
Response: Thank you for your positive feedback Jess, I am so pleased you found the training useful.
Helen presented a well-rounded training session that was both engaging and insightful.
Response: Hannah, thank you for your positive feedback. I am so glad you found the training engaging and insightful.