Helen Pettifer Training Ltd reviews

4.8 (725 reviews)
AI summary of reviews

Its trainers combine deep subject knowledge with warmth and empathy, creating safe, relaxed spaces where attendees engage openly with sensitive topics. Across its courses, reviewers value passionate, clear and adaptable delivery, real-life examples, group discussion and interactive activities that make learning memorable rather than theoretical. Practical workbooks, tools and signposting resources support confident application in customer conversations and everyday roles, while tailored content helps teams take learning back to work.

Empathetic trainersInteractive learningPractical resources

Generated from recent reviews; may not reflect every review

Showing 111–120 of 631 reviews (5 star)

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Perfect refresher course to help in every day role and life.

Martin L · 19 May 2025
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Response: Martin, thank you for taking the time to complete the feedback and for your positive comments. I am glad you found the refresher course helpful for work and life in general.

Helen is great! A lovely lady and great trainer. Look forward to doing training with Helen again in the future.

Denise Y · 15 May 2025
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Response: Denise, thank you for your positive feedback and kind comments. I really appreciate it.

This was a brilliant course. Helen made everyone feel comfortable and provided really useful and valuable information and techniques that will help me daily within my job role.

Victoria O · 14 May 2025
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Response: Victoria, thank you for your positive feedback and kind comments. I am so glad the information and techniques will be useful to you going forwards in your role.

Loved the course! Helen was lovely and easy to talk to and created a friendly and relaxed atmosphere. Really helpful and gave me more ideas on responses and how to navigate dealing with vulnerable customers. 10/10

Denise A · 14 May 2025
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Response: Thank you for your positive feedback and kind comments, Denise. I am so glad you found the course helpful in providing more ideas on how to navigate these conversations.

Enjoyable and well planned course

Josephine M · 13 May 2025
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Response: Thank you for your positive feedback, Josephine. I'm so pleased you enjoyed the course.

I really enjoyed the course Helen came across well and it was nice to hear other experiences from the other side of employees I would highly recommend it

David S · 12 May 2025
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Response: Thank you for your positive feedback, David. I am glad you enjoyed the course and had the opportunity to hear other employees' experiences.

An insightful session, Helen was really knowledgeable.

Kia S · 09 May 2025
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Response: Kia, thank you for your positive feedback and kind words. I am glad you found the session insightful.

Great course and content. Really liked the opportunities to discuss as a group, very insightful.

Faye S · 08 May 2025
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Response: Faye, thank you for your positive feedback. I am so pleased you enjoyed the course and the opportunities for group discussions.

Helen was a really knowledgeable and engaging trainer that tailored the course to our needs. I would definitely recommend both her and this course.

Holly W · 08 May 2025
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Response: Holly, thank you for your positive feedback and kind words, I really appreciate it.

I really learnt a lot and enjoyed the course. It was well paced, information was not overwhelming and it was helpful to be able to discuss the topics as we went. I feel more confident having conversations with clients who are in distress, and feel more capable of considering risk factors and knowing what to say. Thank you for a really interesting course.

Catriona U · 07 May 2025
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Response: Thank you for your positive and detailed feedback Catriona. I am so glad you found the course interesting and helpful and that you now feel more confident in having these conversations with clients.