Showing 691–700 of 4,831 reviews
I quite enjoyed the course. It was time well spent. Sam's a great facilitator and I appreciated that she shared her own managerial experiences when delivering the course content and answering our questions.
The course was good, however feel this would be more suited to those new in customer service rather than managers with years of experience. The coaching section was good, however feel more time on this and less on the general customer service angle would be better for manager training sessions. Mike delivered the training brilliantly. He was engaging throughout, got everyone talking and involved and showed a real passion for training. Highly rate him a trainer, just feel the course was booked for wrong audience which is not his fault!
Excellent trainer Good examples Relevant to my role and work
Very useful. Interesting to speak to colleagues.