Showing 401–410 of 4,815 reviews
It was a very interactive learning session
Challenging conversations goes far beyond 'breaking bad news'. There are more common and challenging conversations everyday with difficult patients, colleagues etc. These should be discussed
But I feel it should include other scenarios of difficult conversations in medical practice. Angry patient, dissatisfied patient, line manager behaving badly etc Being assertive etc
Thanks to Claire for facilitating an inclusive training.
Understanding the difference between sympathy and empathy + the response with TED and allowing the silence to permit the story to unfold to create a comfortable environment
Very nice to attend this course
Brilliant. Claire, the trainer, was is very enthusiastic and knowledgeable. An excellent trainer
Brilliant, interactive and engaging. Thank you Claire for this informative session.