Showing 351–360 of 4,735 reviews
But I feel it should include other scenarios of difficult conversations in medical practice. Angry patient, dissatisfied patient, line manager behaving badly etc Being assertive etc
Thanks to Claire for facilitating an inclusive training.
Understanding the difference between sympathy and empathy + the response with TED and allowing the silence to permit the story to unfold to create a comfortable environment
Very nice to attend this course
Brilliant. Claire, the trainer, was is very enthusiastic and knowledgeable. An excellent trainer
Brilliant, interactive and engaging. Thank you Claire for this informative session.
A very engaging trainer and a pleasure to attend and learn the content.
Very useful course as a refresher for some things and learning new things. Thank you
Very good content, I initially thought the time between short coffee breaks would drag somewhat but due to the interactive and engaging nature of the content the day went quite fast