Showing 3,041–3,050 of 4,835 reviews
I like the model of this course that it was a lot of interaction and own experiences however not much theory about how to deal with complain which I was hoping to understand step by step. It might be helpful in the future to have some case and discuss what is the process. who will respond first ect It was not what I have expected but maybe it is more exiting way to approach that topic.
Response: Dear Monika, Thank you for taking the time to leave feedback on the course, I have consulted with Steph on the delivery and approach we took on the day. In the future we will look to incorporate some of the key points you raised ,particularly around real-life case studies. Kind regards Chris & Steph
Different and Informative. Also I appreciate the small interaction with other brands and departments.
Very informative, useful and interesting to hear other people's feedback.
Enjoyed the course - very informative and useful going forward in the workplace. Nice to hear other peoples perspectives
Very professional trainer good such a good information.
This course was vert informative and gave better understanding of my work place
Very informative and useful. Enjoyed the chat rooms and hearing peoples views.
Thank you for a very informative and interactive course.