raj p, 23 Jul 2021
Such a good session, Mike's energy and enthusiasm was so refreshing
Scott P, 22 Jul 2021
Useful insight and reinforcement of skills previously exposed too with exposure to new. Role play very useful.
Lyndsey L, 22 Jul 2021
I have taken away alot from the course I can actually put into practice. Claire the trainer was amazing. Thanks 😊
Emma W, 22 Jul 2021
Claire has been an amazing training extremely engaging and informative! I’ve taken so much from This course that I will be taking back within the business and implementing! I’ve been on a few courses recently and this is one of the best
Matthew R, 22 Jul 2021
Very thought provoking giving techniques to use in our area of the business. Particularly useful when dealing with people and providing constructive feedback
Dave R, 22 Jul 2021
Really helpful friendly and informative
Jaime L, 22 Jul 2021
Very well presented by Claire, covered everything a new up and coming manager needs to progress in their role. Thanks Claire Jaime
David B, 22 Jul 2021
Claire is fantastic- really informative. Giving detail to everyone’s person needs. Role play in day 2 really highlighted some of the issues we are facing day to day and Claire explained how we can manage this.
Niamh C, 20 Jul 2021
Thank you so much Laura for a really informative course which helped me to begin to understand psychological safety. I really enjoyed how you tied the various references in with examples and challenged our understanding by asking us to work together in breakout rooms. I especially enjoyed working with different people each breakout room to learn from a greater number of colleagues. Thank you for your tips and tricks, and useful phrases which will help us work as, and with team leaders, and ultimately improve patient safety.