Maguire Training Reviews

Well structured

It was a very interactive learning session

Challenging conversations goes far beyond 'breaking bad news'. There are more common and challenging conversations everyday with difficult patients, colleagues etc. These should be discussed

But I feel it should include other scenarios of difficult conversations in medical practice. Angry patient, dissatisfied patient, line manager behaving badly etc Being assertive etc

As above

Thanks to Claire for facilitating an inclusive training.

Understanding the difference between sympathy and empathy + the response with TED and allowing the silence to permit the story to unfold to create a comfortable environment

Very nice to attend this course

Brilliant. Claire, the trainer, was is very enthusiastic and knowledgeable. An excellent trainer

Brilliant, interactive and engaging. Thank you Claire for this informative session.