Showing 1,411–1,420 of 4,738 reviews
there was lots of group discussion which was lovely, possible a bit too much time was spent on the morning sessions, but I realise we had a lot of group discussion which led to time being taken in the morning. The trainer felt we did not need to focus too much on denial, collusion, as we were most likely to have dealt with this in our work, this is true, however we were varied levels of experience in the group and it would have been benefitable to have had time to explore this, and have time for reflection on this topic. I felt the course was not so much about the clinical/nursing aspect in managing advanced communication, but a more generic communication and tools required.
Extremely happy with the content and our trainer Claire was superb! This will absolutely excel me as a leader and manager.
Fantastic course, presented with such enthusiasm. So much useful information to take on board and use in the workplace.
Excellent course with good interaction and investment from the participants
Really enjoyed the course, really interactive, very interesting, lots of fun
Great course and really enjoyed myself, many thanks to Claire for delivering a fantastic training program
Loved the course and Claire for me just made the course!
Excellent course, excellent trainer. Lots of skills and content that will be useful.