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ACI Learning Reviews
Joseph O, 30 Aug 2019
Dublin
SatisfactoryResponse : Dear Joseph - thank you for this comment. If you have any suggested improvements to the programme, I would be delighted to hear them.
Charles L, 30 Aug 2019
Dublin
Keep up the good work of reinvigorating the internal audit functionResponse : Dear Charles - thank you for this comment. At MISTI, we are very lucky to have access to the very best instructors with a wealth of experience. Please do look out for other senior-level courses in 2020.
Jamil H, 29 Aug 2019
Chicago, IL
Overall I was pleased with the instructor and the information that I walked away with. There was a problem with the course materials, as the virtual users were not provided all of the documents that should've been made available. My greater displeasure was with MISTI not allowing us to substitute this course for another after one of our employees separated from the company. As I discussed with the rep, an employee who registered for the course separated a few days prior. They would allow the seat to be transferred to me but they would not accommodate providing a credit to be used at a later date. I explained that I would not be able to attend the course in full as I had external consultants to meet with that week. The rep explained that they could not substitute the course because they are required to have a minimum number of students in attendance to move forward with the course. There were about 15 people who attended virtually and a number of students in person, so I don't understand how me not attending would have precluded the class from moving forward. We had an unfortunate circumstance that was beyond our control but MISTI would not be flexible to a customer who paid over $5K for two participants this year and in prior years.Response : Thank you very much for your feedback on the course. We are very happy that you were able to receive great training and walk away with useful information. I appreciate your frustration on the cancelation of this course for an employee that is no longer with the company. However, MISTI has a cancelation policy that is followed for several reasons. To make a course run is one of them. The other reasons have to do with the cost of doing business in a training facility, and also offering a virtual option. If you would like to discuss this further please let me know, I'd be happy to chat with you. We do thank you very much for your business that you've done with us. Please let me know how I can help you out.
Joseph H, 27 Aug 2019
Boston, MA
Instructor had an extensive knowledge in the field and was able to provide meaningful information outside of the study materials.Response : Thank you very much for the feedback that you have provided. We are very pleased to see you enjoyed the course, and received meaningful information. Hopefully you are able to use what you have learned and implement the skills back at work.
Steve S, 26 Aug 2019
Boston, MA
Everything was great about this class and the facilities.Response : Thank you for your wonderful feedback. We are very pleased that you had a great experience.
Michael M, 23 Aug 2019
Boston, MA
The instructor was very knowledgeable and kept the session very entertaining. He keep us informed on the schedule and made sure we took adequate breaks. He also provided additional materials not included in the basic training book.Response : We are happy to hear that the course went so well for you. Thank you for the feedback you have provided. Hopefully you are able to take back what you have learned and apply it at work.
Shorouq A, 23 Aug 2019
London
The hotel rate was high for the rooms considering that they offer me the wrong reserved room and move me the next day. Long time from room service to respond for a call to ask for new towels or water. Beak fast &Lunch were good. Refreshments quantity were limitedResponse : Thank you for this feedback on the hotel. I will pass this on. We are also working on building relationships with hotels around our training venues to secure corporate rates for our delegates.