ACI Learning reviews

4.7 (29,354 reviews)
AI summary of reviews

Consistently knowledgeable, approachable trainers are the provider’s standout strength, with attendees valuing clear explanations, real-world examples, patience and support that build confidence. They find the teaching engaging and practical, supported by labs, videos, quizzes and flexible online resources, and say the learning strengthens certification readiness, troubleshooting skills and job searches. Career guidance, including CV, LinkedIn and interview advice, also proves useful. Some feel the accelerated timetable and lab/platform design leave too little time for hands-on practice.

Knowledgeable trainersPractical learningCareer guidance

Generated from recent reviews; may not reflect every review

Showing 9,451–9,460 of 29,377 reviews

Sort by

Overall a good course. Lot of information for management and productivity.

Marlin H · 16 Oct 2020
Helpful review?YesNo
Report review

I feel there could be more time allocated to personal studies of all the curriculum. Maybe expand this class window into a few more days to allow better understanding instead of getting the information jammed in.

Jennifer B · 16 Oct 2020
Helpful review?YesNo
Report review

As previously mentioned, the course provided a substantial amount of information in a condensed time frame. Some of the materials provided in the course had outdated or conflicting terminology compared to the practice tests and the slides used to deliver the information. I feel that all of the material should be reviewed to ensure that all information focuses on ITIL v4 and that all information pertaining to ITIL v3 is updated.

Jeffrey B · 16 Oct 2020
Helpful review?YesNo
Report review

"Was the time allotted to the learning activity appropriate?" I felt as if there could be more time to discuss certain aspects of the course. Given the timeframe, John did an awesome job with what we had.

Paul T · 16 Oct 2020
Helpful review?YesNo
Report review

I think there is a lot of information put out during the course. Which is what i expected. I know that it is condensed into two weeks but i would've really liked to go over scenario and test questions with the instructor more. We did do a few in class but not as much as I would've liked. I think a 10 or 15 question quiz after each chapter would've helped me absorb the information a lot more. Even if it was assigned as homework and used for the review the next day.

Alan M · 16 Oct 2020
Helpful review?YesNo
Report review

Really enjoyed the class, it was perfect for a week of learning.

Joshua W · 16 Oct 2020
Helpful review?YesNo
Report review

Response: Thank you very much for your positive review on this class. We are pleased that you received the quality training that we aim for.

Overall, a lot of new content to consume within a weeks period, but material is understandable, and real life examples are relevant.

Ismael Q · 16 Oct 2020
Helpful review?YesNo
Report review

Response: Thank you for your positive feedback on your class. We are extremely happy that you received valuable information and hope you can apply it soon in your job as you advance in your IT career.

I had issues with questions during reviews and then the test. Some questions were just worded strangely to a point the correct answer didn't seem correct or "select what's true" questions that have multiple correct answers but you have to pick one.

Sebastian G · 16 Oct 2020
Helpful review?YesNo
Report review

would prefer shorter time on zoom

Jenna L · 16 Oct 2020
Helpful review?YesNo
Report review

LeaderQuest provides many learning resources which will undoubtedly allow me to pass the certification. In this particular time through this course, I did NOT leave the course with a strong foundation nor an understanding of where I was lacking.

Derrek J · 16 Oct 2020
Helpful review?YesNo
Report review