the course material was ok but I took diligent notes and studied them before the practice exam and to hear the instructor contradict her own slides and words is disappointing. I now basically have to go back and relearn the material according to the pmbok and not my notes. I feel the Army is wasting money by paying for ACI's course. There is no way I should have spent 30 hours in a virtual classroom just to get 58% on an open notes/ open book test. I will not recommend this course to anyone.

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Joseph N, 29 Sep 2023

This is a great introduction into the IT realm. ITIL Foundation feels like a proper jumping off point for those entering the career field.

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stephen h, 29 Sep 2023

I am extremely happy with everything

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Valeri P, 29 Sep 2023

In all, I wouldn't take this course unless Mr. Fedd is the instructor. I'm not sure how others would navigate the amount of convoluted information that either doesn't define items before listing their different types or goes way down a rabbit hole about concepts too advanced at this stage of learning. Mr. Fedd did a great job of directing students to disregard unnecessary information and also provided information for gaps left in several slides of the powerpoint presentation. SkillsProTv is an amazing resource as are the practice labs, but the real difference maker for me was Mr. Fedd.

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ernest r, 29 Sep 2023

Great instructor, tools provided to help you succeed and the venue overall is nice

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Steven P, 29 Sep 2023

need more time to master

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