ACI Learning reviews

4.7 (29,519 reviews)
AI summary of reviews

Consistently knowledgeable, approachable trainers are the provider’s standout strength, with attendees valuing clear explanations, real-world examples, patience and support that build confidence. They find the teaching engaging and practical, supported by labs, videos, quizzes and flexible online resources, and say the learning strengthens certification readiness, troubleshooting skills and job searches. Career guidance, including CV, LinkedIn and interview advice, also proves useful. Some feel the accelerated timetable and lab/platform design leave too little time for hands-on practice.

Knowledgeable trainersPractical learningCareer guidance

Generated from recent reviews; may not reflect every review

Showing 811–820 of 29,543 reviews

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Overall...I have learned a great deal about ITIL, this in return will help me be a better candidate for a job search once I pass the Certification Exam. I also feel that with the all the resources, I will have a higher chance of success!

maria l · 14 Feb 2025
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Every in the course was good for me , I recommend for sure

Pedro M · 14 Feb 2025
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Overall the CUSS course was a great experience. Sec+ was probably my favorite, James B is a great instructor.

Sergio J · 14 Feb 2025
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Overall, the course provided a solid introduction to ITIL and its core principles. The structured environment was helpful for understanding the material, though I feel that the short two-week duration didn't allow for enough time to fully absorb and apply everything. More time for practical exercises, real-world examples, and discussions would enhance the learning experience. Despite this, I feel well-equipped to begin implementing what I've learned and look forward to continuing my ITIL journey in the future.

Ivan E · 14 Feb 2025
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I just want to say Eric is one of the smartest instructors I've come across and he explains things in a way that is well understood

Eva S · 07 Feb 2025
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Eric is the best instructor

Alejandro R · 07 Feb 2025
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Good course but material could be cover in a shorter amount of time.

Thanh L · 07 Feb 2025
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Great information, very well structured lessons, most importantly knowledgeable and informative instructors.

Christopher C · 01 Feb 2025
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Overall, my experience was positive, but adding more hands-on labs and real-world troubleshooting scenarios would make it even better. I appreciate the effort put into making the learning experience smooth and engaging. Thank you!

· 01 Feb 2025
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Still a great learning experience.

Brenda W · 31 Jan 2025
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