ACI Learning Reviews

Slow down so that students can have a little bit of time gather thoughts and write down notes. Very knowledge instructor but needs slow down just a little for the slow note takers.

Core was a good course and Eugene Hamric was very thorough in his teaching in the class also.

the course can be shorten to 4 days or 4.5 days by omitting some subjects or extending certain days agenda; it’s quite hard to spent 5 straight days for training for most senior exec.

Really good class with quite a bit of information to take in. Felt pretty confident going in with the base of knowledge i had picked up in previous positions but I've got a ways to go in terms of well rounded aspect. Mr. Valencia did a good job with tying in the subject matter into world real situations. Interaction aspect of the class was great, having the ability to ask questions to get feedback is always a plus. Looking forward to 220-1002! thanks EM Houston, TX

John Woods was a great instructor and it is very clear that he cares about the learning of his students. I have two comments regarding the course itself. 1. 8 Hours a day is extremely rough, I don't think that I would recommend that to anyone. The option is a "nice to have" but I wouldn't call it a "need to have". 2. A couple slides appear to be outdates. One in particular seems to mention things like the OLA and contracts but that is from ITIL v.3 while ITIL 4 completely omits them.

think it went well he covered lots of topics. I think we could've used more lab walk-throughs

This class can be easily be 3 to 4 weeks because there is a lot of material. Many days felt like information overload.

When signing up for this class I was worried about it being online and accelerated. It's been very challenging for me with no experience not sure how I will do moving forward. The labs and lecture seem to be different curriculum's. In labs I have a hard time figuring them out because I've never tried or been shown how to troubleshoot scenarios. Instructor does help when asked to repeat but stuff but so much material needs to be pushed out I'm finding it hard to grasp the curriculum fully.

the excel examples are always welcomed

Very good course. Could have more activities demonstrating in practice on how to enhance the use of data analytics through some tools that we have.