ACI Learning Reviews

ITIL is based on theory and therefore i didn't have too much interest in theory. However thanks to the instructor led learning and his teaching method he made it easier for me to soak up the information needed to pass my test rather than focus on things that aren't as important in the learning material. All the learning material is important however it is like a fire hose of info and with this class thanks to the instructor I was able to soak up the content.

Please update slides, so the material is easily digestable.

There is a lot of information put out. I was overwhelmed at times. Little things for me would have helped. Like questions at the end of the modules. I know we can take practice tests but those a the end of the module would help me be able to add that to the brain, even if I had to go and look up the answers.

While there is a huge wealth of materials associated with the course and I do think it meets its goals, this death by PowerPoint design is rough. I think it would make more sense to make the general definition memorization on the student and make the actual theory of operation/implementation of concepts the focus of the class, maybe by having the class work through some labs together or something similar. Even with the teacher asking questions this sort of class is very one-sided and difficult to stay engaged with for four hours even with breaks.

Everything should be taught even though some people knw it.

Overall it's an excellent opportunity. Please look into pulling more info from the Certmaster test.

Instructor (Jerry Carrillo) is clear & very patient; understands various learning/teaching styles, Instructor is very positive & helps to explain material with great pace.

Instructor was great, SEC+ is just all over the place.

Too much material. Two many acronyms.

Well-structured class, look forwards to the next ones.