ACI Learning Reviews

The material didn't seem to have been reviewed before giving it to us. The materials would not have been sufficient. The instructor was an Integral part of this classes. The course material seemed incomplete and at times I was told it was blatantly wrong. I think everyone should have access to the online labs also since the is no worksheets or supplemental learning materials outside of the slides. Without the work that the instructor did the course materials would not have been enough for gaining a good understanding. So it was the Instruction.

great job so far

James, an exceptional edutainer and ITIL Foundation instructor, has been instrumental in addressing our queries. Initially, I was uncertain about my decision, but James instilled a positive attitude in me. His encouragement has bolstered my self-belief, making me confident that I can accomplish this. Despite my hearing difficulties, James’s clear and powerful voice projection ensured that I didn’t miss a single word, even from the back of the room. His approachable nature and down-to-earth demeanor make him easy to converse with. The anecdotes from his past experiences, particularly those related to the ITIL Foundation, have been enlightening. I firmly believe that James is a valuable asset to this organization, and his excellent teaching skills make him a truly great instructor. His dedication to education and his ability to entertain while teaching are truly commendable.

The best part of the course was my instructor and his willingness to help me. I'll never forget how he helped me when I was having a tough time with not just the material but with life in general. I just would like to say I'm thankful for Instructor Lee Hughes and moving forward I plan to stay in contact with him.

Good course.

Overall good class

It's a tough course, hard to keep up with everything and the acronyms. Definitely requires a lot of off-time learning, but it helps to get the ball rolling in the right direction for becoming certified. Also, something needs to be done about that AC in the building. It's either a tad bit too cold, or it just doesn't work and it's pretty miserable. It definitely got colder since the last fix so that's a good sign, just needs to be set a little lower, which may in turn help it break less.

The Pro TV was ok, I found the moderators a bit too chatty about the examples.

Good course can be changeling with all the information but worth it.

I appreciated the additional practice tests and quiz.