ACI Learning Reviews

Overall the performance of the content provided by ACI is subpar . The test out labs are frustrating as all hell to use , the content itself in A+ is minimal for studying and i had to use 3rd party websites just to help a new comer to the IT world understand how everything works. ITIL foundations was a great course from ACI and i don't know how they went from a FANTASTIC learning space to A+ , a course that has users searching for answers off their platform . I SAY AGAIN THE ONLY THING ABOUT THIS COURSE THAT WAS WORTH WHILE WAS MY INSTRUCTORS EXPERTISE. PATRICK ALLEN IS THE MAN.

The integration of the materials could be improved. Wonderful instructor

The instructor and supplemental material were phenominal. The course itself seemed scattered at times.

ITVProTV - Videos are detail and explicit, yet not to the point. As a mentor, supervisor and instructor, I would not recommend this videos. They do bring personality into the dry self paced learning although to much as a distraction. This would be OK if they where a supplemental material 14 days before class as an introduction and what to expect. I would rather partner with Professor Messer as he is more straight to the point and the medium allows to concentrate on material.

Really love being an instructor, strive to do better every class period. Been reading "Uncommon Sense Teaching" by Engineering Professor Barbara Oakley to go beyond merely relaying information but to improve information retention by students. One of the main ways to improve learning is to hold their attention... Using some of the information mentioned in the book, I actually use stage lighting aimed at my face and some high-end audio equipment so that my online classes are more conversational podcasts than dry, technical lectures; good reviews so far.

The class material and classes are great. One thing I would suggest is that at all location we get two Instructor Mentors. One for an AM shift and one for a PM shift.

Interesting and challenging

I feel more confident that we (ACI) can make changes to our content to make improvements as needed,

good

The instructor was very personable and used real-world examples to make the material being taught easy to remember.