Provided you have a good instructor, the course is a good introduction to IT. While the videos and supplemental material is helpful, you will have to invest in text books since the course does not provide a text book.

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Joseph J, 09 Jul 2022

I thought this course would provide me with a much better understanding of how to troubleshoot and use PC's, but I don't feel confident in my abilities since so much of the course content was wrong. The corresponding TestOut labs were mismarked and made doing the correct homework a tiresome process. I don't want it to reflect negatively on the instructor, because he did the best he could with what he had, but the admins at ACI set everyone up for failure.

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Maxwell S, 09 Jul 2022

I was engaged due to the instructor only the rest of the course was crap.

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Joe O, 09 Jul 2022

Again find middle ground. Information provided leads some students down a completely different path. Understand you will get all different levels of students in these classes, build for that. Also again I understand the success portion of passing the class for ACI, but passing this class does nothing for us later in our career. Companies are seeking the certification portion, not if we could pass ACI.

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Alvin B, 02 Jul 2022

It was a great class and the set up is exactly what need to feel good about going take a text

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