Chris V, 13 Jun 2025
Overall this course was helpful. Though it was very hard to stay engaged due to there only being a power point slide on the screen everyday. Should this change and actually have the students engage in more than just power point slides it would be hugely impactful. The labs that are created are okay though they become repetitive and a lot of students end up just skipping everything, searching for the answer and continuing on without doing all the steps within the lab due to the repetitiveness of the labs. Would wholeheartedly recommend reconfiguring your labs to be more impactful and engaging.
Pedro M, 12 Jun 2025
Very useful and excellent material for this course. Enjoyed my time learning at ACI Learning!
Zachary G, 06 Jun 2025
course is great including the instructor! time was the only factor that played in effect to me not being able to comprehend a lot of the information. beyond that, great class
Kevin a, 06 Jun 2025
Had a blast and I learned a lot wish I had the same instructor again
Teodoro L, 06 Jun 2025
I will be an absolute menace :) but refined and controlled
Benjamin T, 06 Jun 2025
Overall I liked it, I feel confident in taking the ITIL Certifacation. And i look foward to the next certification.
Fernando L, 06 Jun 2025
Great course to start and instructor did a great job teaching it.
christopher K, 06 Jun 2025
I have no real criticisms of the course its self in relation to ACI, ACI's instructor, or ACI's learning methodologies. Everything is great. If anyone cares what I think about ITIL as professional frame work? meh 6/10