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- great instructor, highly, knowledgeable, easy to listen to, enthusiastic about the course, real world knowledge used effectively and efficiently. - highly effective instructor and information
Bryan was a great instructor and did his very best to make sure all students were well informed, and set up for success for the taking of the ITIL certification.
I found the course to be a very good introduction into the IT world. It wasn't something that I was expecting, and I think a course like this is a good way to get anyone started.
this is a great course but a little more effort should be put into the creation of the learning material such as the presentations. the learning recourses are great.