ACI Learning Reviews

I think that there should be more of a tie in with the comptia testing portion

This is a useful course for the context of IT management. It helped me understand the nature of IT service organizations

This course was sufficient to get you ready to study for CompTIA A+ 1101 certification exam....

Need better mics, built in laptop mics are NOT good enough.

I feel like I've said what I need to say, make the verbiage more simple. it doesn't need to be so wordy

Thanks!

I will have to go back on still work on my labs there was no time to do labs in class and found it too difficult to do on my own.

i feel as though the teacher did not discuss a lot of the questions that were on the final.

Labs were difficult to use. It's a lot of new information, so it may be best to find more video and other visual aids to engage students.

Overall, I feel like the course isn't necessary. At this beginning stage, it doesn't seem relevant to an IT career when it is stated several times throughout the 40 hours that ITIL is a business practice. Almost all of the content is fairly common sense, the level of difficulty is introduced by the specific terminologies and definitions. I can see and understand the different practices and terms in my current career, but I don't feel like I learned much of anything other than that a certain practice I have been doing actually has a word to go with it.