ACI Learning reviews

4.7 (29,371 reviews)
AI summary of reviews

Consistently knowledgeable, approachable trainers are the provider’s standout strength, with attendees valuing clear explanations, real-world examples, patience and support that build confidence. They find the teaching engaging and practical, supported by labs, videos, quizzes and flexible online resources, and say the learning strengthens certification readiness, troubleshooting skills and job searches. Career guidance, including CV, LinkedIn and interview advice, also proves useful. Some feel the accelerated timetable and lab/platform design leave too little time for hands-on practice.

Knowledgeable trainersPractical learningCareer guidance

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Showing 1,721–1,730 of 5,623 reviews (4 star)

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Overall, a lot of new content to consume within a weeks period, but material is understandable, and real life examples are relevant.

Ismael Q · 16 Oct 2020
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Response: Thank you for your positive feedback on your class. We are extremely happy that you received valuable information and hope you can apply it soon in your job as you advance in your IT career.

Materials at first did not align with the instructor's. Correction was made.

Annemarie G · 13 Oct 2020
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Response: Hello Annemarie, Thank you so much for your feedback. We will review the course materials to ensure we are providing the best experience for our attendees.

The pacing is entirely too slow. Even our slowest learners were chatting in teams while we waited. This could be a 2 hour session. The ultra basics of gifs, emojis, and stickers was covered by the introduction of Facebook years ago. The material was out of sync with the latest software version leaving many confused about what we needed to do. There was a lot of "are you done" and not enough "we're moving on if you don't have questions". It doesn't take 10 minutes to post 3 messages using emojis or files. We've been using the software for months. We've got that part down. The integrations of the software and tools would be more useful.

Maggie G · 09 Oct 2020
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Rich Petti was a great instructor. If it were to be anyone else, I truly think I wouldn't have gotten the content so fast.

Alexandra P · 09 Oct 2020
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Again, I would create other avenues of learning activities to engage the students. Even though everyone is on zoom there are still ways to engage them without chaos, or certain students constantly answering the questions and not allowing others to say anything. It's death by PowerPoints & there are solutions so it is fun and exciting. Every instructor has different teaching styles so this isn't any negativity towards Josh. He definitely knows his material.

Kelly H · 09 Oct 2020
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Response: That you very much for your feedback on the course. We very much appreciate your suggestion on increasing classroom engagement. This will help us improve the course and instructor development.

This course is a LOT of information in a very short amount of time that builds upon the previous classes. Very important to know your vocabulary BEFORE you start the class.

Alayna B · 09 Oct 2020
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Overall it's a great learning experience, my only complain is the long online hours.

Dominique E · 09 Oct 2020
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Response: I am delighted that you found the course worthwhile. We will consider your feedback when we assess course duration. We look forward to seeing you on your next ACI Learning course

Additional materials would be helpful, e.g., more RCM examples, fishbone diagrams, etc.

Jennifer M · 07 Oct 2020
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I think getting into the documents one has to fill out for the SAIV would have been helpful to review. I suppose technically that is not a part of the "Planning for the QAR" but a review of the A1, A2, A3, and A4 appendices would be a value-added element to this training.

Kevin E · 05 Oct 2020
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Great course, wish it was two weeks versus one week.

Aurora J · 02 Oct 2020
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