ACI Learning reviews

4.7 (29,653 reviews)
AI summary of reviews

Consistently knowledgeable, approachable trainers are the provider’s standout strength, with attendees valuing clear explanations, real-world examples, patience and support that build confidence. They find the teaching engaging and practical, supported by labs, videos, quizzes and flexible online resources, and say the learning strengthens certification readiness, troubleshooting skills and job searches. Career guidance, including CV, LinkedIn and interview advice, also proves useful. Some feel the accelerated timetable and lab/platform design leave too little time for hands-on practice.

Knowledgeable trainersPractical learningCareer guidance

Generated from recent reviews; may not reflect every review

Showing 121–130 of 1,372 reviews (3 star)

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Class needs more time and slides needs to be updated. Felt classes are being ran through since they are only 2 weeks long

Tommie A · 24 Feb 2023
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we need more practice tests like in itil foundations , and more breakdown for people new to IT, the instructor made up with his real world knowledge and explanations

Samuel I · 17 Feb 2023
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We didn't do many labs in class. The instructions for the labs weren't clear so it took me a min to figure out how to move the components. A video before doing labs might be helpful. Make sure that the instructors understand that this is a new industry for most of us so we need simple ways to understand the information. I know that you all can't control the length of the courses so we need every tool to help us be successful.

Noelle R · 11 Feb 2023
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need better lab or more so need to have labs explained in greater detail

Robert A · 11 Feb 2023
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The instructor is an SME with a passion about the content. The information is dry through slides but I suppose you have to go through them. I would recommend finding a way to add questions or "comprehension check" questions at the end of each module. As well a way to incorporate more discussion to facilitate learning. There is a lot of material to cover and discussions would lead to less time to go through it so i suppose more knowledge checks would help. Night classes are generally the time we have to give to a class so having homework is a bit challenging trying to find extra time.

Gemanah R · 11 Feb 2023
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Overall the course was go and informative. As I stated before, ACI should start using the ITIL approach because it became very apparent that some of the different areas are not IN sync with each other. If we need to know the COMPTIA way since they are giving the test, at minimum, we should get that material so we can succeed and pass. of course the other material is just as important and needs to be added into the curriculum where it is available. Luckily our instructor/Professor noticed this issue early on and tried to do whatever he could to minimize the damage.

Adrian W · 10 Feb 2023
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there isn't enough time in the day to study, do all the labs, certmaster etc, especially for someone with children at home. On top of all of this, we have to do resume's, LinkedIn, work search etc. It's just too fast.

Michael S · 03 Feb 2023
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Instructor need at least an extra week of course time.

Levi W · 28 Jan 2023
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Great course to get you ready to study for the CompTIA A+ 1102 exam...

Michael M · 28 Jan 2023
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Course is way way way too fast for such detailed info. The labs were terrible and outdated because we were told to click buttons that weren't on the lab, plus error messages etc. They were a mess. Instructor was fantastic though.

Michael S · 20 Jan 2023
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