SFA 07 - SFA:USI Essential Services reviews

4.8 (273 reviews)
AI summary of reviews

Attendees particularly value the course’s practical structure for approaching conversations about suicide: it builds confidence to use direct, compassionate questions, listen effectively and follow an action plan, with useful prompts and signposting resources. Trainers are knowledgeable, calm and engaging, creating a safe, interactive environment with discussion, role play and regular wellbeing check-ins. Attendees say the learning transfers to work and personal life, although some find the virtual delivery and full-day format demanding.

Structured guidanceCompassionate trainersPractical activities

Generated from recent reviews; may not reflect every review

Showing 71–80 of 220 reviews (5 star)

Sort by

very informative and overall very engaging

Marie O · 15 May 2025
Helpful review?YesNo
Report review

The course was delivered very well and I do believe the information provided will be beneficial moving forward. Not only for work, but out of work too for any family / friends

Thomas B · 13 May 2025
Helpful review?YesNo
Report review

Laura was brilliant, really engaging and despite the material of suicide in the course delivered, this was done in the care and important it deserves.

Stuart M · 13 May 2025
Helpful review?YesNo
Report review

Laura was extremely welcoming, friendly and knowledgeable. The course content was informative and kept me engaged throughout. Lots of opportunities to ask questions and provide personal insight into a difficult topic. I am coming away from the course with the tools to be able to deal with scenarios in the future surrounding suicide, and feel confident to be able to do so.

Liz L · 13 May 2025
Helpful review?YesNo
Report review

I felt that the course work informative, it has given me methods to use in my work. Though I am still nervous of handling these type of calls, i feel that following the steps taught on the course and practice means I should be able to help people

deidre C · 13 May 2025
Helpful review?YesNo
Report review

Laura made the course very interesting and always answered and questions raised and made sure we were all ok before going on to the next bit very supportive- very approachable and

paula w · 13 May 2025
Helpful review?YesNo
Report review

really informative - really useful and relevant to my role. The tutor was amazing. really calm and knowledgeable. you can see she has experience in the subject.

charlotte s · 13 May 2025
Helpful review?YesNo
Report review

very thought provoking , I will feel more confident in conversations around suicide going forward and know I will now be able to make a difference and hopefully save lives

Debbie C · 13 May 2025
Helpful review?YesNo
Report review

Really engaging. I guess it's the wrong thing to say I enjoyed the course due to the subject content however I feel this will really help me moving forward not only in my work but also my personal life

Yvonne T · 13 May 2025
Helpful review?YesNo
Report review

MD was amazing at delivering the course, it was engaging and interactive. MD made sure to frequently check in with us to make sure we were all ok.

Laurie M · 01 May 2025
1 person found this review helpful. Did you?YesNo
Report review