SFA 07 - SFA:USI Essential Services reviews

4.8 (273 reviews)
AI summary of reviews

Attendees particularly value the course’s practical structure for approaching conversations about suicide: it builds confidence to use direct, compassionate questions, listen effectively and follow an action plan, with useful prompts and signposting resources. Trainers are knowledgeable, calm and engaging, creating a safe, interactive environment with discussion, role play and regular wellbeing check-ins. Attendees say the learning transfers to work and personal life, although some find the virtual delivery and full-day format demanding.

Structured guidanceCompassionate trainersPractical activities

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Showing 21–30 of 49 reviews (4 star)

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I was able to take away key points to help me when addressing suicidal thoughts. I have learnt majority of the suicidal safety guide where I now feel confident in the steps I need to take when dealing with this in the future. Thank you!

Mali V · 07 Mar 2025
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Great tutor, made us feel really comfortable! Made a difficult topic easy to learn

Sarah K · 20 Feb 2025
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Overall, a useful course.

Becky J · 20 Feb 2025
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I really enjoyed the session and made me stop and think before i make my next move it was quite emotional but gave an amazing overview

Nicola L · 23 Jul 2024
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A well designed course that allowed the particapants to interact ...The role was great and maybe even allowed us to speak our own concerns that we wouldnt normally do

mark r · 23 Jul 2024
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Really mind provoking and self awareness session

Susan P · 23 Jul 2024
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very much needed training

colin t · 16 Jul 2024
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VERY INFORMATIVE, LOVED THE STRUCTURE OF STEP 3 SUICIDE GUIDE, FEEL THIS WILL REALLY HELP ME DEALING WITH OUR CUSTOMERS FEELING THEY WANT TO END THEIR LIFE. FEEL IT'S EASIER NOW TO IDENTIFY THE RIGHT QUESTIONS TO ASK, NOT FEEL PRESSURED TO TALK BUT IT'S REALLY ABOUT LISTENING EFFECTIVELY

Patricia W · 16 Jul 2024
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Enjoyed the course lots of food for thought.

Enzo M · 26 Mar 2024
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Great course, informative

Corey S · 10 Oct 2023
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