Showing 141–150 of 233 reviews (5 star)
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It was a good course and i thoroughly enjoyed it
The course was very good, the right content and the right pace. Laura acknowledged the work environment people operated in the pressures behind that.
It was a very good course with good interaction with other participants, everyone was made to feel comfortable about such a sensitive subject
I really enjoyed the course it was very useful and as it is a difficult subject to cover the speed and content was useful
Great tutor great course, I have taken so much from this course
I really enjoyed the course. It has provided me with helpful and useful advice in order to discuss how a customer may be feeling and how I may be able to assist.