SFA 07 - SFA:USI Essential Services reviews

4.8 (273 reviews)
AI summary of reviews

Attendees particularly value the course’s practical structure for approaching conversations about suicide: it builds confidence to use direct, compassionate questions, listen effectively and follow an action plan, with useful prompts and signposting resources. Trainers are knowledgeable, calm and engaging, creating a safe, interactive environment with discussion, role play and regular wellbeing check-ins. Attendees say the learning transfers to work and personal life, although some find the virtual delivery and full-day format demanding.

Structured guidanceCompassionate trainersPractical activities

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Showing 141–150 of 278 reviews

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Overall brilliant course. Very interactive.

Suhail P · 20 Feb 2025
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The facts were interesting and really brought home about how undetected it is. It reaffirmed for me that I am doing it right, and to maybe change the approach a bit.

Cherelle T · 20 Feb 2025
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I have learnt so much that will help me in my role and in my personal life.

Lorna D · 20 Feb 2025
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A very informative and thought provoking course. Delivered extremely well by the tutor. Excellent tools to assist with difficult conversations and good theory behind the processes

Ann-Marie B · 20 Feb 2025
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I found the course incredibly informative and, for me, the knowledge I have gained will be beneficial in my future customer and personal interactions.

James G · 20 Feb 2025
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Really enjoyed learning new a new approach and the tutor being understanding and fully explaining all aspects

Emma H · 20 Feb 2025
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Incredibly helpful!

Becky T · 20 Feb 2025
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Overall, a useful course.

Becky J · 20 Feb 2025
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Great tutor, made us feel really comfortable! Made a difficult topic easy to learn

Sarah K · 20 Feb 2025
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Jamie gave calm and clear explanations as we went through the training. He asked questions to establish that we were understanding and following what was being discussed and consolidate what we’d learned.

Keith M · 22 Oct 2024
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