SFA 07 - SFA:USI Essential Services reviews

4.8 (273 reviews)
AI summary of reviews

Attendees particularly value the course’s practical structure for approaching conversations about suicide: it builds confidence to use direct, compassionate questions, listen effectively and follow an action plan, with useful prompts and signposting resources. Trainers are knowledgeable, calm and engaging, creating a safe, interactive environment with discussion, role play and regular wellbeing check-ins. Attendees say the learning transfers to work and personal life, although some find the virtual delivery and full-day format demanding.

Structured guidanceCompassionate trainersPractical activities

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Showing 121–130 of 278 reviews

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Really informative, liked the mix of activities and information given

India l · 07 Mar 2025
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very interactive and thought provoking

Michael H · 07 Mar 2025
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Shian provided a comprehensive training session that was interactive. Very engaging, efficient, quality training. Thank you

Kris B · 07 Mar 2025
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Very engaging and supportive session from Shian. I liked how Shian checked in with everyone and encouraged open communication about our thoughts and questions

Ryan A · 07 Mar 2025
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The session today was engaging and a steady pace. There was worry there that it might be upsetting however it was great to walk away and be empowered by how to help others who may be suicidal.

Polly S · 07 Mar 2025
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I thought the course was very informative - given the sensitivity of the topic the material was light so not to trigger anyone however still direct and impactful in terms of providing our staff with new tools and techniques to best support our most endangered customers.

jack p · 07 Mar 2025
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I was able to take away key points to help me when addressing suicidal thoughts. I have learnt majority of the suicidal safety guide where I now feel confident in the steps I need to take when dealing with this in the future. Thank you!

Mali V · 07 Mar 2025
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Basic - took little knowledge away from this course. To standard of an E learning. Not trainer or training material fault. Learnt this prior/ internal could have trained

Ryan L · 07 Mar 2025
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Really good course, very knowledgeable tutor

David W · 26 Feb 2025
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Brilliant course, brilliant tutor- highly recommend.

Donna H · 26 Feb 2025
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